Last updated: 23.10.2026
This Terms of Service governs the relationship between the Heroverin SMM service (hereinafter - the "Service") and the user accessing the website heroverin.info.
By using the Service, you confirm that you have read and fully accept the terms of this agreement.
Heroverin SMM provides social media promotion services: increasing followers, likes, views and other engagement metrics on Instagram, TikTok, YouTube, Telegram and other platforms.
The Service acts as an intermediary between the user and service providers. Heroverin SMM is not affiliated with social networks and does not intentionally violate their terms.
Registration is required to use the Service. The user agrees to provide accurate information and is responsible for maintaining the confidentiality of their credentials.
Minimum registration age is 18 years. One user may have only one account.
Services are paid for by topping up the account balance. All prices are in US Dollars (USD). Balance top-ups are made through available payment methods.
Funds in the balance are not electronic money and are intended solely for paying for Service services.
Balance refund. Unspent account balance may be refunded upon written request to [email protected]. Requests are reviewed within 7 business days. Minimum refund amount - $1.
Refund request period. A refund request may be submitted within 30 calendar days from the date of payment (balance top-up). After this period, refunds are not available.
Refund processing time. After approval, refunds are processed within 10 business days. Actual crediting time depends on the payment system or bank and may take up to 30 calendar days from the date of refund initiation.
When refunds are not available:
Partial refund. If an order is partially fulfilled and moved to "Partial" status, funds for the unfulfilled portion are automatically returned to the account balance.
Refill. For services with a Refill guarantee: if metrics dropped during the guarantee period, the user may request a refill through their account. Refill is provided once per order.
Technical errors. In the event of a technical error on the Service's side that prevented order fulfillment, funds are returned to the account balance in full within 3 business days.
Refund method. Refunds are made to the account balance or to the original payment method at the Service's discretion.
The Service guarantees order fulfillment in accordance with the service description. If an order is partially unfulfilled, funds for the unfulfilled portion are returned to the account balance.
The Service is not responsible for changes in social network algorithms that may affect the results of completed orders after their completion.
Users are prohibited from:
The Service does not share users' personal data with third parties, except as required by law. Data is used solely to ensure Service operation.
The Service may modify this agreement unilaterally. Users are notified of changes via email or on the website. Continued use of the Service after changes are published constitutes acceptance of those changes.